Privacy Policy

Last updated: April 2025

1. Information We Collect

We may collect the following personal information:

• Name, email address, phone number, postal address
• Billing and payment details
• Health or personal information shared during consultations
• Purchase history and customer service interactions
• Website usage data (e.g. via cookies or analytics tools)

2. How We Collect It

We collect your information when you:

• Place an order on our website
• Book a consultation or submit an enquiry
• Subscribe to our newsletter
• Interact with us via email, phone, or social media
• Use our website (automatically via cookies or analytics tools)

3. Why We Collect It

We use your information to:

• Process orders and deliver products
• Provide personalised consultations and support
• Improve our services and website
• Respond to enquiries and provide customer service
• Send relevant updates and promotions (with your consent)

4. Disclosure of Personal Information

We do not sell or rent your personal data. We only share your information when:

• Required by law
• Needed to process payments or fulfil orders (e.g. shipping partners)
• Required for third-party services you've engaged (e.g. online consultations)

All third-party providers comply with data protection regulations.

5. Storage and Security

We take reasonable steps to keep your data secure and accessible only to authorised staff. In case of a data breach with potential harm, we’ll notify you and the OAIC as required by law.

6. Access and Correction

You can access or correct your personal information by contacting us at:
info@baysidebabylife.au

7. Cookies and Analytics

We use cookies to enhance your browsing experience. You can manage cookies through your browser settings.

8. Third-Party Links

We are not responsible for the privacy practices of websites linked on our site.

9. Marketing Communications

You may opt-in to receive updates. You can unsubscribe at any time via the link in our emails or by contacting us.

10. Changes to This Policy

Any updates to this policy will be posted here with the revised date above.

11. Contact Us

For questions about your privacy or this policy:
info@baysidebabylife.au